Admitting Students

Can you type in zip codes from another state?

Why is the Proof of Address field not showing up on Basic Student Demographics Student – Admit Student for some users?

How is the Pupil Number populated?

How quickly does the withdrawn student to populate to the repository?

What is the difference between admission and registration?

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Athletic Eligibility

How do you run the North Carolina Report Card and Athletic Eligibility?


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Attendance

How do you correct attendance for a student entered as absent after withdrawing from school?

Why is the Demographic Extract (Attendance Tab) not pulling the correct information for Daily attendance?

Does NC use Authorized absences?

How do we adjust the school schedule/PMR calendar when there is a snow day?

If you use period attendance but use specific period for the PMR, what do you set in eSIS?

Does everyone have to enter attendance to use specific period attendance?

If you are on a shortened schedule day and instead of periods lasting 90 minutes they are lasting 30, do you still take attendance in each period (for Period or Specific Period attendance)?

Does NC use the Standard Reporting Days?

Is most of the Attendance module set up at the State or District Level?

Can we allow teachers to update attendance for a certain period of time (Company File)?

If I do not register all of my students, can I still have a homeroom list a week before school?

If the teachers have completed attendance and the office marks a student late, can the teacher change it back to absent?

Where do we print the admit slip?

Does eSIS upload to/support ConnectEd or AlertNow?

Can we use AutoDialer?

Is there a report we can use for our Substitute Folder or those who want paper copies?

If you use specific period attendance, do you take attendance in daily or period?

Do we use School Closings Entry?

How do we view students that are already absent from school on class-sponsored trip?

Can we track attendance for football practice (after school activities)?

If you use specific period can you still run reports on all period attendance?

What if you use specific period attendance and a student always has work study or some valid reason for not being at school during that period?

What reasons do we use for non-classified excused absences - things such as a student who is absent for an extended family funeral or due to birth in family where they were required at home?

 


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Basic Demographic

How do you change a student's usual name in eSIS?

How can I track a student in the 504 plan?


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Converting Immunization Codes

What codes are converting during the data conversion?


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Course Conversion (LEA Level)

Can I run the course code conversion process on a network?

Can I run the course conversion process in segments? For instance, can I run my high schools separately from my middle and elementary schools?

What is the best way to get started?

What is the first step in the process?

How do I compile existing course information from all the schools?

Can I print the table?

What needs to be done with the compiled list of courses?

How do I send the courses back to the schools?

SIMS schedule issue when converting data to eSIS

How do I convert courses that are semester length or less from SIMS to NC WISE?


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Course Conversion (School Level)

Is there a certain time of year or a time frame in which the course conversion process should be completed?

Can I run the course code conversion process on a network?

What steps must be taken before beginning the course code conversion process?

How do I begin the course conversion process?

What if my menu selections are different?

Which option do I select for the first step?

Can I add, modify or delete courses after this file has been given to my SIMS Coordinator?

Can Data Managers continue to work in the SIMS program while the LEA Coordinator is working on course directory?

What should I do when my SIMS Coordinator returns the file to me?

What is the next step after copying the file?

Can I make a copy of the table?

Does this report show me possible master timetable conflicts?

What kinds of problems/conflicts can be seen on the report?

What happens when I have corrected items on the edit report?

What is the final step?


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Course Conversion (SIMS Level)

Can courses have more than one length in the SIMS Schedule when converting data to eSIS?

How do I convert courses that are semester length or less from SIMS to NC WISE?


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Course Maintenance

Why are courses not showing credit in course maintenance?

What is the difference between Before Sim and After Sim? Can you explain these further?

If you can’t create courses at school level, how do you do Course Exploding?

Do you recommend using Course Exploding?

Should we delete courses?

Does it affect student credit if you delete a course taken in a previous year?

Course Section Maintenance

Is Max Class for the course or the section?

When you update Course Maintenance with a change in class size, does it update existing course sections?

Can you add a teacher assistant to the Teacher 2 spot in course section maintenance to assist with attendance? Would they be set in Staff Maintenance with teacher indicator checked?

What is the difference between the timetable section and the scheduling section in Course Section Maintenance?

Credit Detail

What is the Alert button?

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Demographic Loop

Will Parent information be seen in TAM if the Emergency Contact button is checked on the Parent screen but parent information is not listed on Emergency Contacts screen in eSIS.

Does NC have immigration information requirements? Can we ask for this information?

We do not use TIMS.  Can we enter transportation info on the Student transportation-vehicles screen in the Demographic loop?

Does NC track LEPs?

On the Student Miscellaneous Information screen, there is so much that you can add. But, there is only one person who can enter this information. How much time can someone spend entering all this information? What are the scenarios where this has been used?

Does the Demographic info remain with students throughout the years?

Could you set up permissions so that everyone can input information at the start of school and then restrict access later?

How do we get changes to the Internet Permission Type?

Does the counselor drop-down list question mark show teachers, all staff members, or what does it show?

Do we track breakout activities in NC?

If the Emergency Contacts checkbox is checked, will it convert during conversion?

Does NC use Immunization Fast Entry?

Will school nurses be entering the immunization information?

Do siblings have to be hand-entered or could they be generated?

Does NC WISE have the family copy function set up (Company File)?

Is NC using the transportation module?

 

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Deployment and Conversion - Wave 2

How are 000 schools handled during conversion from SIMS to eSIS?

Scheduling – We are going to be in the process of registering kids very soon. Is there anything specific that we can do prior to conversion to enable conversion or make things go more smoothly?

Are the school codes and numbers on School Details screen pre-set? Are all schools already set in there?

Why do we have day 0 set at Sunday?

Once we convert to NC WISE, will we need to enter new incidents in both eSIS and USDDC?

How does the Superintendent drop down list populate and can they make changes at LEA level?

What reports are recommended to print for our Post Conversion Workshop?

Are the standard courses populated during conversion?

If we do not want a school to change the values for standard course detail, should we set the option on the Standard Course Detail screen?

If the course number is the same but a setting for a course changes, then what supersedes?

When will testing coordinators get the information they need on Mass Test Upload? Will this be only written directions or will it also be a training session?

Will the LEAs get soft copies of the training docs?

How do we access NetStorage?

What is the process for PCW?

Should we meet prior to Post-Conversion Workshop (PCW) to determine Company File settings?

When will we see the production data?

Do we need to complete the spreadsheet for “NDS Batch Upload” for ALL teachers, etc?

Are the settings shown in the Company File the NC settings that we will get at production?

What should we do between conversion and Post-Conversion Workshop (PCW)?

We received our NDS Batch Upload spreadsheet back with an indication that some of the accounts already existed. Do we need to reset their passwords?

Are only LEA Coordinators going to Pre-Scheduling?

When will we have access to WebApps?

Do districts need to plan to do any training with UERS prior to Post-Conversion Workshop (PCW)?

Can we do another batch upload for NDS? We have teachers that did not convert and/or staff that has been added.

What should we do about teachers were not converted correctly? For example,e if the teachers were in SIMS but are not showing up in eSIS.

Will LEAs have access to the Company File during PCW?

Training Database

How long will the training database be active?

Will we be using this training DB when we deliver training? How will passwords and logins be handled and setup?

Are our logins set to specific schools in the training database?

In the training database, is the middle school set to daily and high school to period?

Will we have access to the training database?

Training Re-Delivery

What is the recommended training method for teachers?

What is the suggested content for training re-delivery?

Who are we training? School users, data managers, trainers?

What is the best practice training method for this software? Don’t our users need hands-on practice instead of show-and-tell? Should we sit down with their data and show them information?

 

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Diploma Screen

Why are test reports from ABCTools that calculate student's years since 8th grade calculating incorrectly?

What is middle school credit?

Do we have an automated tool for inserting dates into diploma met and diploma issued?

Can we use both the 4-year plan and the individual course plan?

Do you check High school credit and High School credit apply in system codes for middle school courses that meet UNC requirements?

Where does the LEA add local requirements to diploma requirements?


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Documentation

What is available besides AAL documents and WBTs?

Will the WBTs be updated?

Can we get a Word version of the NC WISE Guides?

Can you create a set of QRDs that we can print and then put in a binder for our users?

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DPI Security Console

How do I access the DPI Security Console?


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EC SPED Lite

Is there anything that addresses EC and any changes there (IE what we can fill out)?

Is there the ability/future plan to pull information from CECAS into NC WISE?

Is there a report or screen to find information about EC students like what is printed on our current passport forms – i.e. supplemental aids, services, and modifications?

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eSIS Access

Why am I unable to access eSIS? (Receiving error ORA 12203: TNS: Unable to connect to destination)

How do we log in?

Should we use IE 7?

Does NC WISE force you to change your password?

What are the parameters around passwords?

Can you work with two schools at one time (MS and HS)?

Can you run multiple eSIS sessions?

Will Win98 be slower?

What does the year refer to in the Date field in Select School?

Can we have leading numbers in our password?

Can we share logins (IE have concurrent logins)?

If eSIS accounts are locked out after 30 days of inactivity, then how do we get through the summer?

 

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Final Marks

Why am I unable to calculate final marks?

Does the State determine the mark scale?

Is Report Card Legend used in NC?

How do you handle AP courses?

How does Mark Calculation vs. Mark Entry work?

Does NC use the Comments and Configuration button?

How many comments can we put on report card?

Are teachers running their own report cards?

Can a teacher’s marks/grades only be seen with teacher’s log in?

Does Daily Attendance auto populate onto the Mark Entry screen when marks are posted, or do teachers have to manually insert?

What would be considered an adequate time span to give teachers to enter marks before report cards must be printed?

If the numeric mark scale is being used, how is a mark of “Incomplete” applied on the report card?

How do I get to the activity log to show the user name of the person who changed marks or dropped classes?

Is there a way to not show class attendance on the report card?

Will report card comments from SIMS convert to NC WISE?


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General Questions

Does the e-mail integration with Lotus Notes work?

Symposium is during our grade time. Will attending Symposium be worth the time away from the office?

How can we get a list of pay grades and job descriptions for the NC WISE help desk, data managers, and LEA coordinators at other NC WISE schools?

Have there been any problems with using the Free & Reduced Lunch Program?

Is a copy of our production database available to use to test things?

 

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GPA Module

Why are early graduates not included in GPA/Rank?

Do you set a different date for each GPA type that you set up?

How many GPAs can I have?

Do you need to have one for each report card issued?

What do we have to do for elementary schools?

How do you override credits on diploma type (evaluation)?

What is the GPA Multiplier and why do we have to use it?

When does the parameter reading, "Store GPA in student's records?" need to be checked?

Are EDI required fields available in a reference document?

What must be set up for EDI?

How do I send transcripts along with college applications?

What causes an NC WISE system error to generate when sending transcript?

Running GPA Calculation

Is GPA stored in Credit Details?

Reports are built based on the foundation of reporting dates you set up (reporting periods are set up within the dates). Can you print the criteria on the report?

Can you print the legend on a separate page (report card)?

Can you print report cards in Spanish?

Can you print more than 4 marks on portrait (vs landscape)? How many reporting dates?

Where do the comments on report cards come from?

Who prints the report cards?

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Incidents

What does the UB, PD and RO at the beginning of the incidents stand for?

How do you properly import incident records from NC WISE to USDDC?


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LEA Setup

System Codes

Does NCDPI make most of the decisions on System Codes?

Are Assessment Types in System Codes State controlled or LEA controlled?

Are Observation Types in System Codes State controlled or LEA controlled?

Are Textbooks in System Codes state or LEA controlled?

Company Files

What can the LEA do at the Company File level?

Standard Courses

Is there an option to have the courses only altered at LEA level, not school level?

What happens when a student moves from one district to another if the courses don’t match up?

Regarding the Course Catalog button – does this imply that we can create a booklet from NC WISE? Is there a report that generates a course catalog?

Do we use the External Test Button in Standard Courses?

What if 5 or 6 courses have the same description? Is there an easy way to determine which is which?

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Masterbuild

Why are W4 students not building in final masterbuild?


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Pre-K Students and 000 School

Do we take attendance on Pre-K students?

How do we set it up so that the Pre-K students show on our PMR but do not count toward membership?

What are 000 schools used for?

Are all Pre-K students entered in 000 schools, regardless of where they are?

Do you set up a Pre-K for every school or just one?

Do you need to grant access to the 000 school to each person that would need to deal with those students, or do you have to have someone at Central Office maintain it?

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Pre-Transition

When should we start enrolling Kindergartners?

Do we pre-transition Pre-Ks?

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Printing

How do you print STU255RA.REP mailing labels (web) on Avery 5160 Labels?

Why can't I print in TAM with Adobe 7.0?

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Registering Students

Can you post-date the registration?

Should we register students when we admit them?

What is an example for how we could use cross-enrollment?

How do you treat visiting students? For example, EC students that come to our schools for services and show up as DCT1.

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Reporting in eSIS

Why won’t the Print button work?

When we print the Student Activity Log screen, does it go to the Queue Manager?

Do we use the Queue Manager?

Is there a suggestion for when and where saving, storing, and/or printing reports is appropriate?

When should extracts be run?

Is there a quick way to print multiple reports on a particular student?

Will the reporting groups already be set up for the district?

Export/Adhoc

Is there more than one way to save an exported file?

How many categories (menus) can be used when pulling information to export data?

Since there is a limited number of characters that can be exported, is there a way to change the field titles in eSIS?

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Scheduling

Does the Simulate button save the schedule?

Is there a record of which counselor makes each scheduling change?

Does eSIS have trouble handling A/B (cycle) days for Academy schools?

Will year-long courses be semester 0 courses?

Can Teaching Teams be created and how do you set them up?

Can you just add minutes to a course and have students go to lunch during this time?

When a Sped Max number is entered on the course section maintenance screen and you try to add an EC student over this max will it give you a hard stop or soft stop?

Student Course Selection

Where do the Individualized Course Plan entries “go”?

Should we always use the ADD/DEL button?

When can course selections/options for incoming 9th grade students be made?

How do we set up middle school courses such as Algebra 1 to reflect no credit but show as meeting UNC requirements on the transcript?

 

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School Details

How should you list periods on the Current School Year screen?


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School Schedule

How do I make changes to the school schedule?


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School Setup

Can you weigh report cycles differently for elementary than high school?

Is SPED information carried throughout the system, for example to TAM?

Can you use Alerts to warn of ESL or other special programs?

If you have one course that runs two semester and others that run all year, is that considered a two semester school?

How does being a two semester school but having both 18 week and 36 week classes affect your terms?

What if we have a course that is 36 weeks and also have 9 week courses?

What about community college courses that are 9 weeks?

We have children that take art 9 weeks, then literacy 9 weeks, then art 9 weeks, and finally literacy 9 weeks. How do we set these up?

What are unique courses in the Max # Unique Courses field?

School TA Config

Does NCDPI set up the School TA Config screen initially with the correct settings?

What is the difference between the TA Config and the School TA Config screen?

What should be set on the School TA Config?

School Details

Can you add more than three Vice Principals? Some schools have 4 VPs or more.

How should charter schools set up their Next School Default?

For a Pre-K through 12th grade school, what do we pick as the Type?

Home Rooms

If you have a school that keeps the same homerooms for 4 years (I.E., the students don’t change homerooms each year), can you set them to be the same for all 4 years without reassigning the students each year?

On the Homeroom Maintenance screen, what should we put for Class Type?

Reporting Periods

What is the difference between terms & semesters?

What prints on the report cards from the Reporting Periods screen?

Team and Groups

Is NC using Teams/Groups?

How do ineligible students show up?


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Staff Maintenance

How are School Nurses set up?

Do we use the E-mail Password field on the Staff Details screen?

Is the code for Superintendent important? How do we update the Superintendent?

How do we set up teacher assistants?

Should we check the Teacher Indicator checkbox for Teacher Assistants?

What are the requirements for Cert Name?

What if the staff member has multiple certificates? Which should the Cert Name field match? What if this does not match payroll or the social security card?

Will I get a fatal error on SAR if my certified names for teachers do not match payroll?

Do we need to have cafeteria staff or custodians in the system?

How do we set up Behavior Lab Assistants? These are staff members who pull out certain students for a specified amount of time per week. The students are not pulled into a "course".

How do we set up itinerate teachers? What should they be assigned for Staff Duties and Staff Roles, etc?

Who should be assigned Staff Roles?

Please explain the Staff Roles “# of students” field.

How should long-term substitutes be set up?

How should short-term substitutes be set up?

I have a staff member who is in the system but is not on payroll. He will be returning next year. Should I keep him in the system or delete him?

How are Title 1 Reading teachers set up?

Are SPED Teachers that teach pull out courses set up in a class?

How do we set up teachers that pull out the same set of students for a specified period of months for remediation for test scores?

How do we account for tutors that are non-certified?

How should secretaries be set up in the system? They do need access to the student records for various office duties.

What Staff Duties do teachers have to have?

What is the Supervising Adult Staff Role?

How do we set up Speech Therapists?

Do Speech Therapists have Staff Duties?

Does the first and last name information at the top of the Staff maintenance screen have to match the certified name?

Do we use the Qualifications button on the Staff Maintenance screen to enter Staff qualifications?  Where is this information pulled from to determine that a teacher is highly qualified?

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Student Course Section

How do I change student course sections?


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Summer School Credit

What school should be entered into Credit Detail when a student attends summer school?


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System Performance

Why is my system performing so slow?


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TAM

What is the workaround for receiving an error for 1st period attendance when clicking mark entry on the post mark screen?

Weights

Is there a document that will help us understand and explain the options for weights to our teachers?

Preps

Can teachers create only one prep and assign all classes to it? 

Assessment Types

How many assessment types are needed?

Do you have to select Assessment Types for the entire reporting period?

Study/Categories

How many areas of study/categories are needed?

Comments

If teachers create comments on the My Comments tab in TAM, are they used on the school report card?

When adding comments to an assignment, where do the two lists of comments come from when you click the edit comment button?

Who creates the school comments?

Marks/Report Cards

Are there pre-built assessments added and assigned, such as math and reading?

If an eSIS user navigates to the teacher gradebook, can they see the teachers prep?

Can teachers make changes and re-post marks any time?

Can marks be manually changed or edited once they are posted from the spreadsheet?

Is there a way to know who has posted marks/grades?

Is there a way for grades K-2 to use the report card with the 1-4 objective goals?

How can you enter report card marks if you do not use the spreadsheet?

How do most teachers keep historical gradebook info from year to year?

Are the Observation Types set by the district or are they set by state, etc?

Are observations that are entered by teachers archived and available beyond the current year they were entered?

Do teachers have access to the Diploma screen?

Do teachers have access to Student Transcript? (See Student Hot Print (TA) Screen)

If we are not using the area of study/category weights does it go away?

Do we use TAVG % Include Weight?

So if we have numeric score default set to 100, can we post 105 in the gradebook?

Should we check Delete assignments at year end?

Does NCDPI require use of Gradebook?

Is the Progress Report the Interim Report?

Can you print your interims from the gradebook?

Does spell check work?

Can you do possessive on comments (such as Caroline’s)?

Teachers can change grades manually. Isn’t this an issue?

Is there a problem with using Alpha scale?

Can you use +/- in assessments?

What is the point of copying assessments if it doesn’t copy the name or short name?

Can I put an assignment in even if reporting period has ended?

Is there a missing grades report that can be run per student?

Can you see the long name in the TA gradebook?

If I teach a class that has an EOC and kids can’t be exempt, should I enter that test into the gradebook as well?

What if a student changes courses?

Attendance

Can teachers use the Condensed Attendance entry (ATT106)?

Can teachers take attendance by seating plan under the Photos tab?

Miscellaneous

Can teachers enter Notes for individual students that can then be viewed by Counselors and Administrators, i.e. course recommendations that are an exception to the norm?  If so, can these be entered for 1st semester students after 1st semester has ended?

What happens when a student is withdrawn and when the student goes into red?

Once the student is withdrawn, can you re-sequence them?

What does class change notification mean?

What if there is a new student that came and left in the same day (IE registered for the class and then dropped it the same day based on a conflict)?

Can teachers be double-booked on a period?

Can teachers get a count of the class’ students?

What’s the filmstrip?

Why doesn't my report appear?

Are teachers allowed to use TAM at home?

Can teachers access fees to put in themselves?

Are there any special restrictions around mailing labels?

If you have more than one teacher for the course, then whoever sets it up first “is the winner”. This doesn’t apply to sections right?

 


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Testing

How do you enter data in the fields for the AAAI Test in NC WISE?

How do you convert SAT1, SAT2, and AP exams in NC WISE?

What specifically do we not use for the Standardized Testing screen?

What is the Test Level?

Does NC use Advanced Testing?

Is EOG and EOD data pulled into eSIS?

So, will we still use ABC Tools?

 


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TIMS

How do I build a TIMS file?


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Transcripts

How do I send transcripts along with college applications?

What causes an NC WISE system error to generate when sending transcript?

Are EDI required fields available in a reference document?

What must be set up for EDI?


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UERS

When do you run Masterbuild and Safe School Reports?

What may cause inflated absences on the PMR?


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RPG FAQs Document
eSIS Concerns:


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RPG Report Concerns:


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User Security and Setup

Who are considered Itinerate Users?

Who should be given the School_UERS role in WebApps?

We have a principal who only needs access to his school during the year but for summer school will need access to multiple schools. Do we give him School User or Itinerate User access in WebApps?

Who has rights to unlock which users in WebApps?

What is the Employee Number in WebApps User Security?

In WebApps, when the Add Users tab searches for an employee what is it checking against?

Who creates the NDS accounts?

Will Data Managers see NDS User Import Assistant Link?

What if our user is a LEA Coord and CT?

Can user security be updated in esis?

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Webapps

Is it necessary to remove personnel with access rights once they have left the LEA?

Do we have to set up a password for UERS for users we are importing/adding?

What does UERS stand for?

Is there a notification once a rerun in UERS is completed?

Why should we disapprove reports in UERS?

Is Test Upload done school by school?

Do the teachers get any e-mail notifications in UERS?



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Withdrawing and No Showing Students

What should I do during different withdrawal scenarios?

When do you withdraw versus reverse register?

What is the policy on when you withdraw a child? Should you withdraw them before you know what their new school will be?

What withdraw code do you use for the No Show process?

Is there an advantage to No Show vs Withdraw?

 


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Year End Transition (YET)

When does YET occur?

Can we perform Mass homeroom assign prior to YET?

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