Admitting Students

How quickly does the withdrawn student populate the repository?

What is the difference between admission and registration?

Athletic Eligibility

How do you run the North Carolina Report Card and Athletic Eligibility?


Attendance

How do you correct attendance for a student entered as absent after withdrawing from school?

Why is the Demographic Extract (Attendance Tab) not pulling the correct information for Daily attendance?

How do we adjust the school schedule/PMR calendar when there is a snow day?

Is most of the Attendance module set up at the State or District Level?

How long can teachers update attendance for a certain period of time (Company File)?

Does eSIS upload to/support ConnectEd or AlertNow?

Can we use AutoDialer?

Do we use School Closings Entry?

What reasons do we use for non-classified excused absences - things such as a student who is absent for an extended family funeral or due to birth in family where they were required at home?

 



Basic Demographic

How can I track a student in the 504 plan?


Course Maintenance

Why are courses not showing credit in course maintenance?

What is the difference between Before Sim and After Sim? Can you explain these further?

If you can’t create courses at school level, how do you do Course Exploding?

Does it affect student credit if you delete a course taken in a previous year?

Course Section Maintenance

Can you add a teacher assistant to the Teacher 2 spot in course section maintenance to assist with attendance? Would they be set in Staff Maintenance with teacher indicator checked?

 

 

Demographic Loop

Will Parent information be seen in TAM if the Emergency Contact button is checked on the Parent screen but parent information is not listed on Emergency Contacts screen in eSIS.

Does NC have immigration information requirements? Can we ask for this information?

We do not use TIMS.  Can we enter transportation info on the Student transportation-vehicles screen in the Demographic loop?

On the Student Miscellaneous Information screen, there is so much that you can add. But, there is only one person who can enter this information. How much time can someone spend entering all this information? What are the scenarios where this has been used?

Does the Demographic info remain with students throughout the years?

How do we get changes to the Internet Permission Type?

Does NC use Immunization Fast Entry?

Will school nurses be entering the immunization information?

Do siblings have to be hand-entered or could they be generated?

Does NC WISE have the family copy function set up (Company File)?

Is NC using the transportation module?

 

Deployment and Conversion - Wave 2

Why do we have day 0 set at Sunday?

How does the Superintendent drop down list populate and can they make changes at LEA level?

If the course number is the same but a setting for a course changes, then what supersedes?


Diploma Screen

Why are test reports from ABCTools that calculate student's years since 8th grade calculating incorrectly?

Can we use both the 4-year plan and the individual course plan?

Do you check High school credit and High School credit apply in system codes for middle school courses that meet UNC requirements?

Where does the LEA add local requirements to diploma requirements?


Documentation

What is available besides AAL documents and WBTs?

Will the WBTs be updated?

Can we get a Word version of the NC WISE Guides?

Can you create a set of QRDs that we can print and then put in a binder for our users?

(back to FAQ topics)

DPI Security Console

How do I access the DPI Security Console?



EC SPED Lite

Is there the ability/future plan to pull information from CECAS into NC WISE?

Is there a report or screen to find information about EC students like what is printed on our current passport forms – i.e. supplemental aids, services, and modifications?


eSIS Access

Should we use IE 7?

Does NC WISE force you to change your password?

What are the parameters around passwords?

Can you work with two schools at one time (MS and HS)?

Can you run multiple eSIS sessions?

What does the year refer to in the Date field in Select School?

If eSIS accounts are locked out after 30 days of inactivity, then how do we get through the summer?

 

 

Final Marks

Why am I unable to calculate final marks?

If the numeric mark scale is being used, how is a mark of “Incomplete” applied on the report card?

How do I get to the activity log to show the user name of the person who changed marks or dropped classes?


General Questions

Does the e-mail integration with Lotus Notes work?

Symposium is during our grade time. Will attending Symposium be worth the time away from the office?

Have there been any problems with using the Free & Reduced Lunch Program?

Is a copy of our production database available to use to test things?

 

GPA Module

Why are early graduates not included in GPA/Rank?

Do you need to have one for each report card issued?

How do you override credits on diploma type (evaluation)?

What is the GPA Multiplier and why do we have to use it?

When does the parameter reading, "Store GPA in student's records?" need to be checked?

What must be set up for EDI?

 

Running GPA Calculation

Is GPA stored in Credit Details?

Can you print report cards in Spanish?


Incidents

What does the UB, PD and RO at the beginning of the incidents stand for?

How do you properly import incident records from NC WISE to USDDC?


(back to FAQ topics)

LEA Setup

System Codes

Does NCDPI make most of the decisions on System Codes?

Are Assessment Types in System Codes State controlled or LEA controlled?

Company Files

What can the LEA do at the Company File level?

Standard Courses

Is there an option to have the courses only altered at LEA level, not school level?

What happens when a student moves from one district to another if the courses don’t match up?

Regarding the Course Catalog button – does this imply that we can create a booklet from NC WISE? Is there a report that generates a course catalog?

 

Pre-K Students and 000 School

Do we take attendance on Pre-K students?

How do we set it up so that the Pre-K students show on our PMR but do not count toward membership?

What are 000 schools used for?

Are all Pre-K students entered in 000 schools, regardless of where they are?


Pre-Transition

When should we start enrolling Kindergartners?

Do we pre-transition Pre-Ks?

 

Registering Students

Can you post-date the registration?

Should we register students when we admit them?

What is an example for how we could use cross-enrollment?

How do you treat visiting students? For example, EC students that come to our schools for services and show up as DCT1.

 

Reporting in eSIS

Why won’t the Print button work?

Do we use the Queue Manager?

Is there a suggestion for when and where saving, storing, and/or printing reports is appropriate?

When should extracts be run?

Is there a quick way to print multiple reports on a particular student?

 

Export/Adhoc

Is there more than one way to save an exported file?

How many categories (menus) can be used when pulling information to export data?

Since there is a limited number of characters that can be exported, is there a way to change the field titles in eSIS?

(back to FAQ topics)

 

Scheduling

Will year-long courses be semester 0 courses?

Can Teaching Teams be created and how do you set them up?

Can you just add minutes to a course and have students go to lunch during this time?

When a Sped Max number is entered on the course section maintenance screen and you try to add an EC student over this max will it give you a hard stop or soft stop?

Student Course Selection

Where do the Individualized Course Plan entries “go”?

How do we set up middle school courses such as Algebra 1 to reflect no credit but show as meeting UNC requirements on the transcript?

 

 

School Details

How should you list periods on the Current School Year screen?


School Setup

Can you weigh report cycles differently for elementary than high school?

Is SPED information carried throughout the system, for example to TAM?

Can you use Alerts to warn of ESL or other special programs?

If you have one course that runs two semester and others that run all year, is that considered a two semester school?

How does being a two semester school but having both 18 week and 36 week classes affect your terms?

What if we have a course that is 36 weeks and also have 9 week courses?

We have children that take art 9 weeks, then literacy 9 weeks, then art 9 weeks, and finally literacy 9 weeks. How do we set these up?

What are unique courses in the Max # Unique Courses field?

School TA Config

Does NCDPI set up the School TA Config screen initially with the correct settings?

What is the difference between the TA Config and the School TA Config screen?

What should be set on the School TA Config?

School Details

Can you add more than three Vice Principals? Some schools have 4 VPs or more.

How should charter schools set up their Next School Default?

For a Pre-K through 12th grade school, what do we pick as the Type?

Home Rooms

On the Homeroom Maintenance screen, what should we put for Class Type?

Reporting Periods

What is the difference between terms & semesters?

What prints on the report cards from the Reporting Periods screen?


Staff Maintenance

Do we use the E-mail Password field on the Staff Details screen?

Is the code for Superintendent important? How do we update the Superintendent?

How do we set up teacher assistants?

Should we check the Teacher Indicator checkbox for Teacher Assistants?

What are the requirements for Cert Name?

What if the staff member has multiple certificates? Which should the Cert Name field match? What if this does not match payroll or the social security card?

Will I get a fatal error on SAR if my certified names for teachers do not match payroll?

Do we need to have cafeteria staff or custodians in the system?

How do we set up Behavior Lab Assistants? These are staff members who pull out certain students for a specified amount of time per week. The students are not pulled into a "course".

Who should be assigned Staff Roles?

Please explain the Staff Roles “# of students” field.

How should long-term substitutes be set up?

How should short-term substitutes be set up?

I have a staff member who is in the system but is not on payroll. He will be returning next year. Should I keep him in the system or delete him?

How are Title 1 Reading teachers set up?

Are SPED Teachers that teach pull out courses set up in a class?

How do we set up teachers that pull out the same set of students for a specified period of months for remediation for test scores?

How do we account for tutors that are non-certified?

How should secretaries be set up in the system? They do need access to the student records for various office duties.

What Staff Duties do teachers have to have?

What is the Supervising Adult Staff Role?

How do we set up Speech Therapists?

Do Speech Therapists have Staff Duties?

Does the first and last name information at the top of the Staff maintenance screen have to match the certified name?

Do we use the Qualifications button on the Staff Maintenance screen to enter Staff qualifications?  Where is this information pulled from to determine that a teacher is highly qualified?

Student Course Section

How do I change student course sections?


Summer School Credit

What school should be entered into Credit Detail when a student attends summer school?


System Performance

Why is my system performing so slow?


TAM

Weights

Is there a document that will help us understand and explain the options for weights to our teachers?

Preps

Can teachers create only one prep and assign all classes to it? 

Assessment Types

How many assessment types are needed?

Do you have to select Assessment Types for the entire reporting period?

Study/Categories

How many areas of study/categories are needed?

Comments

If teachers create comments on the My Comments tab in TAM, are they used on the school report card?

When adding comments to an assignment, where do the two lists of comments come from when you click the edit comment button?

Who creates the school comments?

Marks/Report Cards

Are there pre-built assessments added and assigned, such as math and reading?

If an eSIS user navigates to the teacher gradebook, can they see the teachers prep?

Can teachers make changes and re-post marks any time?

Can marks be manually changed or edited once they are posted from the spreadsheet?

Is there a way to know who has posted marks/grades?

How can you enter report card marks if you do not use the spreadsheet?

How do most teachers keep historical gradebook info from year to year?

Are the Observation Types set by the district or are they set by state, etc?

Are observations that are entered by teachers archived and available beyond the current year they were entered?

Do teachers have access to Student Transcript? (See Student Hot Print (TA) Screen)

If we are not using the area of study/category weights does it go away?

So if we have numeric score default set to 100, can we post 105 in the gradebook?

Does NCDPI require use of Gradebook?

Can you print your interims from the gradebook?

Does spell check work?

Teachers can change grades manually. Isn’t this an issue?

Can you use +/- in assessments?

Can I put an assignment in even if reporting period has ended?

Attendance

Can teachers use the Condensed Attendance entry (ATT106)?

Miscellaneous

Can teachers enter Notes for individual students that can then be viewed by Counselors and Administrators, i.e. course recommendations that are an exception to the norm?  If so, can these be entered for 1st semester students after 1st semester has ended?

What happens when a student is withdrawn and when the student goes into red?

Once the student is withdrawn, can you re-sequence them?

What does class change notification mean?

What if there is a new student that came and left in the same day (IE registered for the class and then dropped it the same day based on a conflict)?

Can teachers get a count of the class’ students?

Are teachers allowed to use TAM at home?

Testing

How do you enter data in the fields for the AAAI Test in NC WISE?

What specifically do we not use for the Standardized Testing screen?

What is the Test Level?

Does NC use Advanced Testing?

Is EOG and EOD data pulled into eSIS?

So, will we still use ABC Tools?

 

TIMS

How do I build a TIMS file?


Transcripts

How do I send transcripts along with college applications?

What causes an NC WISE system error to generate when sending transcript?

 

User Security and Setup

Who are considered Itinerate Users?

Who should be given the School_UERS role in WebApps?

We have a principal who only needs access to his school during the year but for summer school will need access to multiple schools. Do we give him School User or Itinerate User access in WebApps?

Who has rights to unlock which users in WebApps?

What is the Employee Number in WebApps User Security?

In WebApps, when the Add Users tab searches for an employee what is it checking against?

Who creates the NDS accounts?

What if our user is a LEA Coord and CT?

Can user security be updated in esis?

 

Webapps

Is it necessary to remove personnel with access rights once they have left the LEA?

Do we have to set up a password for UERS for users we are importing/adding?

What does UERS stand for?

Is there a notification once a rerun in UERS is completed?

Why should we disapprove reports in UERS?

Is Test Upload done school by school?

Do the teachers get any e-mail notifications in UERS?


Withdrawing and No Showing Students

What should I do during different withdrawal scenarios?

When do you withdraw versus reverse register?

What is the policy on when you withdraw a child? Should you withdraw them before you know what their new school will be?

What withdraw code do you use for the No Show process?


Year End Transition (YET)

When does YET occur?

Can we perform Mass homeroom assign prior to YET?